Free guide
Shipping emails that send themselves
The automation sends a shipping email to customers when an order is marked as shipped. It is designed for online shop owners.
Download the workflowA small file you import into n8n. Free.
From the video: Online shops: tracking emails, sent
Before you start
- an automation tool that supports webhooks and HTTP requests
- a spreadsheet or order list to log emails
- an email account for sending the tracking updates
Step by step
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1
Receive shipment notice
Starts when a form or app sends a message about a shipped order.
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2
Verify tracking exists
Lets the flow continue only if a tracking number is present.
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3
Extract needed fields
Picks out the Name, Item, and Tracking fields from the incoming data.
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4
Log the email
Adds a row to the orders sheet to record that the email was sent.
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5
Send tracking email
Sends an email with the subject "Your order has shipped" and the tracking details.
Test it
Enter the test values Name: Test Customer, Item: Blue mug, Tracking: TEST-1001, run the workflow, then check the orders sheet for a new row and verify the inbox contains the reply email.
Questions
How do I import this workflow into the automation tool?
Export the JSON from the video description and use the tool’s "Import from JSON" feature.
What should I replace in the email node?
Update the placeholder email addresses with your own sending and reply addresses.
Should I test before using it live?
Yes, run the workflow with the provided fake data to confirm the sheet updates and email is sent correctly.